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Registration and login at 7Reels Casino
Close Account: Observe 30-Day Notice Period
The closure of an account requires adherence to a specific timeframe. A notice period of 30 days must be observed when initiating account closure. This duration ensures a structured process for both the player and the casino.
During this 30-day period, players may still engage with the platform, subject to existing terms and conditions. The account remains active for gameplay until the full 30 days have elapsed from the initial request.
This stipulated 30-day notice period is a standard procedure intended to manage account terminations effectively. It allows for the finalisation of any outstanding transactions or bonus considerations before permanent closure.
Automatic Logout After 30 Minutes of Inactivity
For security and session management, an automatic logout feature is implemented. The system will automatically log out a player's account after a period of 30 minutes of inactivity. This prevents unauthorised access to an open session.
This 30-minute inactivity timer is designed to protect player accounts from potential misuse. If no actions are taken within this timeframe, the session is terminated, requiring re-authentication upon return.
Players should be mindful of this 30-minute inactivity policy. Frequent re-logging in may be necessary to maintain an active session, particularly during extended gameplay or breaks. This is a common security measure in online platforms.
When is the Bonus Visible in the Account?
The visibility of a welcome bonus within a player's account is tied to specific conditions. The 300% welcome bonus up to €2,000 plus 100 free spins is typically applied after the initial deposit is processed. Upon successful deposit, the bonus funds and free spins become accessible.
Players can expect to see the bonus amount reflecting in their account balance shortly after meeting the deposit requirements. The 100 free spins are usually credited simultaneously or immediately following the bonus fund allocation. This ensures a comprehensive welcome package is available.
It is important to note that bonus codes, if applicable, must be entered during the registration process. A bonus code entered after registration is not redeemable, impacting the eligibility for the welcome bonus. Ensure all steps are followed correctly during sign-up.
KYC Check Usually Takes 24 to 48 Hours
The Know Your Customer (KYC) verification process is a crucial step for account security and is generally completed within a defined timeframe. The KYC check usually takes between 24 to 48 hours for processing. This duration allows for thorough review of submitted documents.
During the KYC procedure, players are required to provide identification and proof of address documents, with the latter needing to be no older than 3 months. The verification of these documents, such as an ID and utility bill, typically falls within the 24 to 48 hour window.
Successful completion of the KYC check is essential for account functionality, including withdrawals. Any discrepancies between the provided documents and personal data, like birth dates, can lead to account blocking and impact the timing of payouts. The 24-48 hour timeframe should be factored into payout expectations.
How Much Time Between Registration and First Withdrawal?
The timeline from initial registration to the first withdrawal is influenced by several factors, including account verification. A player must first complete the registration process, which involves submitting an email, password, and currency choice in about 1 minute, followed by personal details over 2-3 minutes.
After registration, the critical step of KYC verification, which usually takes 24 to 48 hours, must be successfully completed. Only after the account is fully verified and any necessary wagering requirements for bonuses are met, can a player initiate their first withdrawal. The minimum deposit is 20 EUR for methods like Binance Pay.
Considering the registration steps, KYC verification time, and potential bonus wagering, the interval to the first withdrawal can range significantly. For instance, if a player deposits 20 EUR via Binance Pay and aims for a quick withdrawal, the process hinges on the swift completion of KYC. The deposit itself is instant, but the verification adds the primary time constraint.
Registration and verification step by step
| Step | What to Do | What You Need | Duration |
|---|---|---|---|
| 1 | open the registration form | email address | about 1 minute |
| 2 | enter your personal details | name, date of birth | 2-3 minutes |
| 3 | confirm your account | confirmation link | instant |
| 4 | make the first deposit | payment method | 1-5 minutes |
| 5 | complete verification | ID and proof of address | 24-48 hours |
2 GB RAM Minimum for App Login
The casino application requires a minimum of 2 GB RAM to log in. This specification ensures the application can run smoothly without performance issues. Insufficient RAM could lead to slow loading times or application crashes.
A minimum of 2 GB RAM is stated for application login, a standard requirement for many modern mobile applications. This amount facilitates the execution of background processes and data handling necessary for a stable user session. For optimal performance, it is recommended to have additional free RAM available beyond the stated minimum.
Meeting the 2 GB RAM minimum ensures eligibility for app login and a consistent user experience. Devices with less than 2 GB RAM may encounter difficulties accessing the application, potentially blocking access to gaming features. This requirement is independent of the deposit limits, which start from 10 EUR.
File Formats JPG and PNG Up to 5 MB
Document uploads are restricted to JPG and PNG file formats, with a maximum file size of 5 MB. This limitation applies to verification documents submitted during the KYC process. Exceeding this size may result in upload failures for documents like proof of address.
Accepted file formats for document uploads are JPG and PNG, each limited to a maximum of 5 MB. This ensures efficient processing of uploaded identification and address verification documents. Files larger than 5 MB will not be accepted, preventing potential delays in the KYC check, which takes 24-48 hours.
The 5 MB file size limit for JPG and PNG files is crucial for successful document submission. For instance, a proof of address document, valid for a maximum of 3 months, must adhere to this size constraint. Failure to comply may necessitate re-uploading the document, potentially extending the verification timeframe beyond the standard 24-48 hours.
First Withdrawal Only After Completed KYC Check
The initial withdrawal request can only be processed after a completed KYC check. This security measure verifies the player's identity and address, a process that takes 24-48 hours for review. Until this check is finalized, withdrawal functionality remains inactive.
KYC verification, including identity and address proof (max. 3 months old), must be successfully completed before any funds can be withdrawn for the first time. This standard procedure is designed to protect both the player and the casino. The check itself requires 24-48 hours for completion.
The requirement for a completed KYC check before the first withdrawal means that players must plan accordingly. For example, if a player makes their first deposit of 20 EUR using Litecoin (LTC) and wishes to withdraw, they must wait for the KYC process to finish, which can take up to 48 hours.
Weekend Verification: Up to 72 Hours Waiting Time
Verification processes initiated over the weekend may experience a waiting time of up to 72 hours. This extended timeframe accounts for reduced operational capacity during non-business days. Standard verification typically takes 24-48 hours, but weekend submissions fall into this longer category.
Submissions for verification made on a Friday or Saturday are subject to a potential 72-hour waiting period for completion. This extended duration is due to the weekend not being considered business days for processing. The KYC check, which requires an ID and proof of address, normally takes 24-48 hours.
Players should be aware that weekend verification requests can extend the total waiting time for their first withdrawal to potentially exceed 72 hours. For example, a deposit of 10 EUR made on a Saturday might be followed by a verification submission that is not fully processed until Monday or Tuesday, delaying any subsequent withdrawal attempt.
Account Blocked After 5 Failed Attempts: Next Steps
An account will be blocked following 5 unsuccessful login attempts. This security protocol is in place to prevent unauthorized access. After the fifth failed attempt, access to the account is temporarily suspended.
If a player experiences 5 failed login attempts, their account becomes blocked as a protective measure. To regain access, players must contact customer support for assistance. This measure is standard for online platforms to safeguard against brute-force attacks and account compromises.
After an account is blocked due to 5 failed login attempts, the next step involves contacting support to initiate the account recovery process. This is distinct from deposit requirements, such as the minimum of 10 EUR for a first deposit, or withdrawal processing times, which are affected by KYC completion.
ID Name Must Match Payment Method
The casino requires that the name on your identification documents must exactly match the name associated with your chosen payment method. This verification step is a standard procedure to prevent fraudulent activities and ensure secure transactions. Failure to comply with this rule can lead to account restrictions or the inability to process withdrawals.
During the KYC (Know Your Customer) process, a comparison is made between the name provided during registration and the name linked to the payment source. This is a critical security measure implemented to safeguard both the player and the platform. The process typically takes between 24 to 48 hours for completion.
Therefore, it is essential for players to ensure consistency across all personal information. The system will automatically flag any discrepancies, potentially blocking the withdrawal of funds until the issue is resolved. This means that if a payment method is registered under a different name, it will not be accepted for transactions.
Account Currency EUR Set Once at Registration
When creating an account, the currency of the account, specifically EUR, is set once and cannot be changed thereafter. This designation is made during the initial registration phase. Players must be mindful of this selection as it will affect all future transactions and bonus conversions.
The initial currency choice impacts how bonuses are displayed and calculated, including the 300% welcome bonus up to €2,000. Any bonus code can only be redeemed during the registration process; attempting to apply it after account creation will render it invalid. This emphasizes the importance of careful setup.
Selecting EUR as the account currency means that all deposits, withdrawals, and bonus amounts will be processed and displayed in this denomination. This fixed setting is a technical parameter of the account setup, ensuring a consistent financial framework for the player's gaming activities.
Which Documents Are Accepted for KYC Approval?
For the KYC (Know Your Customer) verification, players are required to submit specific identification documents. These include a valid form of photo identification, such as a passport or driver's license, which serves as proof of identity. The verification process is designed to be thorough.
In addition to photo identification, proof of address is mandatory for KYC approval. This document, such as a utility bill or bank statement, must be no older than 3 months. The casino uses these documents to confirm the player's registered address and ensure compliance with regulations.
The entire KYC process, including the review of submitted documents like an ID and an address proof, typically requires a timeframe of 24 to 48 hours to complete. Players aged 18 years and above are eligible to register, and their date of birth is cross-referenced with their ID during this check.
Address Changed: New Proof Within 3 Months
If a player changes their registered address, they are required to provide new proof of address within a 3-month period. This ensures that the casino's records remain up-to-date and compliant with regulatory requirements. The new document must also meet the standard criteria.
The updated proof of address, like a utility bill or bank statement, must be dated recently, specifically within the last 3 months. This is a key part of the ongoing KYC (Know Your Customer) verification process, which aims to maintain account security and integrity. The verification itself can take 24-48 hours.
Failure to submit a new address proof within the stipulated 3-month timeframe after a change can lead to account restrictions, including the inability to withdraw funds. The casino mandates that the address on file must always be current and verifiable with official documentation.
ID, Residence Permit, and Bank Statement: 3 Proofs
To complete the KYC (Know Your Customer) verification, players are obligated to provide a minimum of three distinct types of proof. These typically include a valid identification document, such as a passport or driver's license, which serves as primary identification. The age limit for registration is 18 years.
Furthermore, a residence permit or equivalent official document may be requested as a secondary proof of identity and residency. Alongside these, a bank statement is required as proof of address and financial standing. This bank statement must be dated no older than 3 months.
The entire verification procedure, encompassing the examination of these three proofs—ID, residence permit, and bank statement—is conducted within a 24 to 48-hour window. Any discrepancies noted, particularly with the date of birth matching the ID, will result in the blocking of payout requests.
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